Privacy Policy

Effective January 01, 2020

Covera Health, Inc. and its affiliated companies (“Covera” “we” or “us”), collect Personal Information from you when you visit and interact with the websites (“Sites”) and other online services that we own and/or operate and that link to this Privacy Policy (collectively, the “Services”).

This Privacy Policy explains what Personal Information we collect, why we collect it, how we use it, and your choices related to your information.

This Privacy Policy is incorporated into and made a part of our Terms of Use. Please review our Terms of Use because they govern your use of the Services and limit our liability to you. By using our Services, you agree that we may treat your information in the ways we describe in this Privacy Policy. If you do not agree with any term of this Privacy Policy or the Terms of Use, you must refrain from using our Services.

Different issues addressed in this Privacy Policy:

  • What Personal Information We Collect
  • How We Use Your Personal Information
  • When We Share Your Personal Information
  • Cookies and Other Data Collection Technologies
  • Your Choices; Interest-Based Ads
  • Your California Rights
  • Children’s Privacy
  • Links To Other Websites
  • How We Protect Your Personal Information
  • Note To International Visitors
  • Changes To This Privacy Policy
  • Contacting Us


“Personal Information” is information that can be used to identify, contact or locate you. When you access and use the Services, we may collect the following categories of Personal Information from you:

  • Contact information, such as your name, address, email address, and telephone number;
  • Technical information, such as a device identification number, an IP address or other online identifier;
  • Location information, which information used to locate the device you use to access the Services. Location information may include: (i) the location of the device derived from GPS or WiFi use; (ii) the location derived from the IP address of the device or internet service used to access the Services, and (iii) other information made available by a user or others that indicates the current or prior location of the user; and
  • Any other information that you may provide to us that can be used to identify you.

We may also collect information that cannot be used to identify, contact or locate you, such as browser types, device types, and website traffic patterns. If we ever link this non-personally identifiable information with your Personal Information, we will treat such information as Personal Information.

We collect Personal Information directly from you when, for example, you request a demo or support, contact us with inquiries and comments, complete or submit forms through the Services, or register for events.


We may use your Personal Information as disclosed to you at the time of collection or in the following ways:

  • Provide you the Services and fulfill your requests. We may use your Personal Information to provide you the information, products and services that you request.
  • Communicate with you. We may contact you to share information and promotional materials that we think might be of interest to you.
  • Enhance your experience. We use your information to personalize and enhance your experience when you use the Services, such as tailoring content and advertising and remembering your preferences.
  • Improve our Services. Your Personal Information helps us improve the content, features and functionality of our Services by identifying popular features, enable more accurate reporting, and improve the effectiveness of our marketing.
  • Offer Products and Services. We may contact you to share and offer to you our products and Services, and products and services of our third-party vendors and service providers.

We also may also aggregate your Personal Information with other users of the Services or otherwise de-identify or otherwise modify it so that it is no longer personally identifiable it in accordance with applicable law (“Non-Identified Information”). This information is not Personal Information, because it cannot be used to identify you. We may use Non-Identified Information and other non-personally identifiable information for any lawful purpose.


We may share your Personal Information for the reason(s) disclosed to you at the time we collect it, with your consent, at your direction, or in the following ways:

  • Within Covera. We may share your Personal Information internally and among our affiliates in order to provide you our Services and generally to improve our product and service offerings.
  • With vendors and business partners. We may share your Personal Information with vendors and business partners in order to provide you our Services, and to improve our product and service offerings. For example, these parties include third party IT service providers that host our software and other support service providers.
  • In the event of a corporate transaction. In the event we go through a business transition, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or sale of all or a portion of our assets, we may disclose your Personal Information to the party or parties of such transaction.
  • For legal purposes. We will disclose your Personal Information when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others or when otherwise required by statute, regulation, subpoena, court order, or other law, or if necessary to protect the rights, property, or safety or us, our employees, or others.


We use cookies, pixel tags, log files, and other technologies (collectively, “Data Collection Technologies”) to help us provide the Services, tailor our content and enhance your online experience. Our Data Collection Technologies include:

  • Cookies. A cookie is a small file placed on your computer’s hard drive that collects and stores information about your equipment, preferences and browsing patterns. We use cookies to analyze web page traffic, usage patterns, and to tailor our Services to your individual interests. For more information about cookies, visit
  • Web Beacons. A web beacon (also referred to as clear gif, pixel tag or single-pixel gif) is a transparent graphic image used in tandem with cookies that enables us to record a user’s actions. We use web beacons to count users who have visited those pages, verify system and server integrity and for similar statistical measures. we may also use pixel tags in HTML-based emails sent to our users to track which emails are opened by recipients.
  • Google Analytics. We use Google Analytics to helps us understand how users engage with our Services. Google Analytics uses cookies to track your interactions with our Services, then collects that information and reports it to us, without identifying individual users. This information helps us improve our Services so that we can better serve users like you. For more information on Google Analytics, visit

You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will apply only to the browser that you are using when you elect to opt out of advertising cookies. Please note, without cookies or pixel tags, you may not be able to take full advantage of all features of our Services.

Some web browsers incorporate a “Do Not Track” feature (“DNT”) that signals to the websites that you visit that you do not want to have your online activity tracked. Many websites and applications, including our Services, do not currently respond to web browser DNT signals because such signals are not yet uniform. For more information about DNT signals, please visit


We encourage you to communicate your preferences to us about how we use your Personal Information.

  • Unsubscribe from marketing. You may opt out of receiving marketing communications from us by following the instructions included in each communication or by emailing us at If you receive marketing communications from any of our business partners or other third parties, you must opt out with each of those parties.
  • Access and modify your Personal Information. You may review and request changes to the Personal Information we have collected about you. Contact us at the email, address or phone number included in the Contact Us section of the website to make a request. We will endeavor to comply with your request, but please understand that we may not be able to modify information about you that we have relied upon to provide services to you, or that we are legally required to maintain.
  • Turn off location services. If you do not want us to collect location information from your device, please disable the location setting(s) on your device. Please note that disabling the location setting may affect certain features of the Services.

We may use third-party vendors to serve advertisements on our behalf across the internet. These advertising vendors may collect (by using Data Collection Technologies) information about your visits to and interactions with our Services. In addition to the information about your visits to our Site, these vendors may also use the information about your visits to other websites to target advertisements for products and services available from us. If you would like more information about this practice and your choices relating to this data collection, please visit You may manage your third-party advertising preferences by clicking here.


California Civil Code Section 1798.83 gives California residents the rights to request certain information regarding our disclosure of their Personal Information to third parties for those third parties’ direct marketing purposes. You may request information regarding the disclosure of your Personal Information to third parties for those third parties’ direct marketing purposes by emailing or writing us to the address in the Contact Us section of the website. Please indicate “California Rights” in the subject or attention line of your communication.


Our Services are not intended for use by or directed to children under 18 years of age. If you are under 18 years old or otherwise have not attained the age of majority in your state of residence, you must have your parent or other legal representative’s permission to use the Services. If we learn that we have received any Personal Information directly from a child under age 18 without first receiving his or her parent’s verified consent, we will use that Personal Information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services. We will then subsequently delete that child’s Personal Information.


Our Services may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to be aware when you leave our Services. We encourage you to review the privacy policies of each website that collects Personal Information as the privacy policy may differ from ours.


The security of Personal Information is important to us. We use reasonable safeguards aimed to protect against unauthorized use, disclosure, alteration or destruction of the Personal Information we collect and maintain. You should keep in mind, however, that no data transmitted over the internet is 100% secure. As a result, while we strive to protect your Personal Information, we cannot guarantee or warrant the security of any information you transmit to or from our Services.


The Services are intended for use in the United States only. If you visit our Services or contact us from outside of the United States, please be advised that (i) any information (including Personal Information) you provide to us or that we automatically collect will be transferred to the United States; and (ii) that by using our Services or submitting information (including Personal Information), you explicitly authorize its transfer to and subsequent processing in the United States in accordance with the laws of the United States and this Privacy Policy.


We reserve the right to change or replace this Privacy Policy at any time. Please check back from time to time to ensure that you are aware of any changes or updates to the Privacy Policy. We will indicate the Privacy Policy’s effective date at the top of this page. If we make material changes that would impact your use of the Services or your privacy rights, we will endeavor to notify you of the changes, such as by posting a notice directly on the Services, by sending an email notification (if you have provided your email address to us), or by any other reasonable method. Your continued use of the Services after changes have been posted indicates your acceptance of the amended Privacy Policy.


If you have any questions or comments about this Privacy Policy, please contact us at or by mail at:

Covera Health
330 Hudson St,
15th Floor
New York, NY 10013